Contact Us: Service & Repair Contacts

For general service and repair assistance:

West Bridgewater Factory
REXA KOSO AMERICA
4 Manley Street
West Bridgewater, MA 02379

(P) 1-508-584-1199
(F) 1-508-584-2525

West Bridgewater Factory Contacts
Arthur Hanson
Senior Service Technician
(P) 1-508-436-7162

(M) 1-508-930-8953
ahanson@rexa.com

 

Houston Service Center
REXA KOSO AMERICA
16810 Barker Springs Road, Suite B203
Houston, TX 77084
(P) 1-281-944-4490
(F) 1-281-944-4494

Houston Contacts
Ronnie Pike
Aftermarket Service Manager
(P) 1-281-944-4490
(M) 1-817-505-7881
rpike@rexa.com

Ricky Berger
Senior Service Technician
(M) 1-281-703-8013
rberger@rexa.com

Sean Jackson
Service Technician
(M) 1-312-771-6209
sjackson@rexa.com

 

Authorized Service Centers in China

Shenyang Office
Shenyang Northeast Electric Power Control Co., Ltd.
6 Xinming Street Hunnan New District,
Shenyang 110179, China

Shenyang Contacts
Mr. Nie Quiang/
Ms. Yao Fei

Phone: 86-24-23782387
Ext. 8035/8033
Fax: 86-24-23789933
sales@nepci.com

Beijing Office
Shenyang Northeast Electric Power Control Co., Ltd.
Room 12B09, Tower A, Youshige Building
8 Guangqumenwai Street, Chaoyang District
Beijing 100022, China

Beijing Contact
Mr. Wang Xuedong

Phone: 86-10-58612269
Fax: 86-10-58613910
wdsco@163.com

Shenzhen Office
Shenyang Northeast Electric Power Control Co., Ltd.
Room 701, Huanan Electric Power Building
28 Shennanzhong Street, Futian District
Shenzhen, 518000, China

Shenzhen Contact
Mr. Guan Heqiang

Phone: 13509611900

Xinjiang Office
Shenyang Northeast Electric Power Control Co., Ltd.
Room 302, Unit 1, No. 6 Building,
156 Jianshe Rd.
Urumchi, 830011, China

Xinjiang Contact
Mr. Yu Hua

Phone: 139988232166

For emergency service after normal business hours, call 617-510-4137.

Please have your model number and serial number available.

Need to schedule field service or repair work?

Please download and complete one of the following forms. Then fax or e-mail it to Ronnie Pike. Please cc: your Regional Team Leader.

Field Service Request Form

RMA Request Form

Training Classes