Contact Us: Service & Repair Contacts

For general service and repair assistance:

West Bridgewater Factory
REXA KOSO AMERICA
4 Manley Street
West Bridgewater, MA 02379


West Bridgewater Contacts
James Boudreau - Repair Supervisor
Phone: 508-436-7155
Fax: 1 (508) 584-4411
Cell: 1-508-982-4573
jboudreau@rexa.com

Arthur Hanson - Factory Service Technician
Phone: 1-508-436-7120

Fax: 1-508-584-2525
Cell: 1-508-930-8953

ahanson@rexa.com

Houston Service Center
REXA KOSO AMERICA
751 Carolina Street, Suite 100
Katy, TX 77494

Houston Contacts
Ricky Berger - Service Technician
Phone: 1-281-395-1400
Fax: 1-281-395-1410
Cell: 1-281-703-8013
rberger@rexa.com

Don Stowe - Service Technician
Phone: 1-281-395-1400
Fax: 1-281-395-1410
Cell: 1-713-459-2552
dstowe@rexa.com

Dallas Contact
Ronnie Pike - Aftermarket Service Specialist
Phone: 1-682-518-6480
Fax: 1-682-518-9190
Cell: 1-817-505-6319
rpike@rexa.com

Authorized Service Centers in China

Shenyang Office
Shenyang Northeast Electric Power Control Co., Ltd.
6 Xinming Street Hunnan New District,
Shenyang 110179, China

Shenyang Contacts
Mr. Nie Quiang/
Ms. Yao Fei

Phone: 86-24-23788833
Ext. 8035/8033
Fax: 86-24-23789933
sales@nepci.com

Beijing Office
Shenyang Northeast Electric Power Control Co., Ltd.
Room 12B09, Tower A, Youshige Building
8 Guangqumenwai Street, Chaoyang District
Beijing 100022, China

Beijing Contact
Mr. Wang Xuedong

Phone: 86-10-58612269
Fax: 86-10-58613910
wdsco@163.com

Shenzhen Office
Shenyang Northeast Electric Power Control Co., Ltd.
Room 701, Huanan Electric Power Building
28 Shennanzhong Street, Futian District
Shenzhen, 518000, China

Shenzhen Contact
Mr. Guan Heqiang

Phone: 13509611900

Xinjiang Office
Shenyang Northeast Electric Power Control Co., Ltd.
Room 302, Unit 1, No. 6 Building,
156 Jianshe Rd.
Urumchi, 830011, China

Xinjiang Contact
Mr. Yu Hua

Phone: 139988232166

For emergency service after normal business hours, call 617-510-4137.

Please have your model number and serial number available.

Need to schedule field service or repair work?

Please download and complete one of the following forms. Then fax or e-mail it to James Boudreau. Please cc: your Regional Team Leader.

Field Service Request Form

Repair Request Form